{"id":9706,"date":"2026-04-10T11:21:11","date_gmt":"2026-04-10T11:21:11","guid":{"rendered":"https:\/\/paybis.com\/blog\/?p=9706"},"modified":"2026-04-10T13:20:58","modified_gmt":"2026-04-10T13:20:58","slug":"paybis-story","status":"publish","type":"post","link":"https:\/\/paybis.com\/blog\/paybis-story\/","title":{"rendered":"From Garage Startup to $6 Billion: The Paybis Story"},"content":{"rendered":"\n

In 2014, buying crypto with a bank card felt like a gamble. The fees were unclear, the process was complex, and if something went wrong, there was no one to call. The technology existed, but the experience of actually using it was enough to put most people off. Most who tried gave up.<\/p>\n\n\n\n

Paybis launched that April with a straightforward goal: let people buy digital assets using payment methods they already trusted, with pricing they could understand and support available when they needed it. No trading interfaces, no complicated flows, just access. <\/p>\n\n\n

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“Back in 2014, buying crypto felt like unclear territory. It was complicated, and the industry lacked trust,” says Arturs Markevics, Co-founder and Treasury Manager. “We started Paybis because we wanted to build the most trusted, responsive, and easy-to-use gateway for people to access crypto and digital assets.”<\/p>\n <\/div>\r<\/div>\n\n\n

The early team was small, and the work was scrappy. <\/p>\n\n\n

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“Everyone wore multiple hats, we were learning as we went, and we genuinely enjoyed building something from the ground up,” says Innokenty Isers, Co-founder and CEO.<\/p>\n <\/div>\r<\/div>\n\n\n

Twelve years later, 6.9 million customers across 251 countries have used the platform. $5.47 billion has moved through it. And the same principle that guided day one still guides the product today.<\/p>\n\n\n\n

12 Key milestones during the past 12 years<\/em><\/strong><\/h2>\n\n\n\n
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  1. April 1, 2014: Paybis launches to make crypto access simpler for everyday users.<\/li>\n\n\n\n
  2. November 12, 2014: the company records its first 100 users.<\/li>\n\n\n\n
  3. September 6, 2015: proudly served our first 1000 users. <\/li>\n\n\n\n
  4. March 10, 2017: Paybis passes $1 million in lifetime transaction volume.<\/li>\n\n\n\n
  5. December 17, 2017: the platform reaches 100,000 users during crypto\u2019s first major retail wave.<\/li>\n\n\n\n
  6. March 11, 2019: lifetime transaction volume surpasses $100 million.<\/li>\n\n\n\n
  7. 2021: Paybis exceeded 1 million users on January 6 and $1 billion in lifetime volume on September 3, while deepening its direct card acquiring and risk infrastructure.<\/li>\n\n\n\n
  8. Early 2023: the company launches its B2B on- and off-ramp offering into production.<\/li>\n\n\n\n
  9. February 27, 2025: Paybis reaches 5 million users served.<\/li>\n\n\n\n
  10. 2025: Paybis records its strongest year on record by volume at $2 billion, with 266% year on year growth<\/li>\n\n\n\n
  11. February 10, 2026: lifetime volume exceeds $5 billion, total users reached 6.9 million<\/li>\n\n\n\n
  12.  2026: Paybis is recognised as Best Crypto Payments Provider at the AIBC Awards during Sigma Dubai.<\/li>\n<\/ol>\n\n\n\n
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    What 6.9 Million Customers Actually Taught Us<\/strong><\/h2>\n\n\n\n

    The most telling number from 12 years of operation isn’t the volume. It’s this: in 2017, nearly 73% of activity came from first-time users. Today, over 76% comes from people who’ve been here before.<\/p>\n\n\n\n

    Returning users come back because something worked. The process was clear, the money arrived, and the experience didn’t leave them second-guessing whether they’d done it right. That shift from a new-user-driven platform to a returning-user-driven one is the closest thing to a report card that exists in this industry.<\/p>\n\n\n\n

    The assets people buy have diversified too. Bitcoin was the first ever purchased on Paybis, and it remains central to what people come for. But LTC, ETH, USDT, SOL, and TRX all see significant demand alongside it today, reflecting a market that has matured well beyond its early days and into something closer to everyday financial behaviour.<\/p>\n\n\n\n

    Built for People Who Don’t Want to Become Crypto Experts<\/strong><\/h2>\n\n\n
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    “We have always tried to make the product clear enough for someone coming from the regular web, not just for crypto-native users,” says Konstantins Vasilenko, Co-founder and CBDO.<\/p>\n <\/div>\r<\/div>\n\n\n

    That’s a harder thing to build than it sounds. Most platforms in this space were designed by people who already understood crypto, for people who already understood crypto. Paybis was built for everyone else: the person who wants to buy some Bitcoin without reading a manual, the small business owner who needs to accept a crypto payment without hiring a developer, the user in a country where traditional financial infrastructure is thin.<\/p>\n\n\n\n

    Support for PayPal, Revolut, and other familiar payment methods was part of that thinking from the start. So was round-the-clock customer support, transparent pricing, and a deliberate effort to keep the interface from becoming a product that required onboarding to understand.<\/p>\n\n\n\n\n