Temporary delays in Customer Support due to Increased Volumes!

Dear Paybis Customer,

As you know, we strive for customer excellence, every customer is very important for us.

We are experiencing delays in processing your emails and offline chats due to a sudden significant increase in number of New Customers, Transactions and Verifications.

In addition to increased volumes Bitcoin and Litecoin blockchain both have a very high number of transactions, both network are overloaded as result some transactions might be rejected by pools and disappear from Blockchain explorers. Please dont worry, if you dont see your Bitcoin/Litcoin on blockchain please contact us and after investigation we will resend missing coins.
Our technical team is also intensively working to resolve this problem asap!

We are working 24/7 on your requests, therefore we are asking for your understanding and patience. Every request is processed one by one, please don't send multiple mails/offline messages as it only will increase the time it takes us to respond.

Stay Calm and Hodl!
Paybis Team

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