Please pay attention, our working time is 10:00-20:00 EEST (GMT+3) timezone during working days.
Our average response times are the following
- average response time to online chats is ~15 seconds.
- average response to Account verification reuqests is ~30 mins.
- average response to exchange order is ~30 mins.
- On weekends we are online in ad-hoc manner, therefore please expect lower processing speed and longer response times.
- All submitted Account Verification requests and Exchange Orders are currently reviewed and processed by operators.
- Carefully read all information provided to you on website while performing actions and in emails that you recieve afterwards
In case of questions or issues, please do not hesitate to contact us via web sites Online Chat or any other communication channels specified in the Contacts section
We wish you a very nice day!
Cheers, your PayBis Team