News

SMS delivery delays on March 17

Dear Paybis Customers, We wish to inform you that one of our infrastructure service providers will undergo planned maintenance on March 17th, 2024, starting at 4:00 AM UTC. The maintenance is expected to last approximately 5 hours. During the maintenance window, there could be intermittent SMS delivery failures and delays. We apologize for ...

Improving User Experience: Enhanced Error Handling for Card Payments on Paybis

In a continuous effort to improve customer experience, Paybis is excited to announce a significant update to our card payment system. We've always prioritized transparent and clear communication with our users, and this update furthers that commitment. What's New? Previously, users faced challenges in understanding why their payments would get declined due ...

Binance USD (BUSD) delisting from Paybis

Dear Paybis Customers, In a recent development, we would like to inform you that Paybis will delist Binance USD (BUSD) after September 7th, 2023, starting from 09:00 AM UTC. This decision comes in the wake of Binance's announcement to start gradually ceasing support for the BUSD product. Customers holding BUSD in their Paybis ...

Regular password login has been temporarily disabled!

Dear Paybis customers, due to ongoing technical maintenance regular password login has been temporarily disabled! You can still access all our services by using a One-Time Password (OTP). This OTP will be sent directly to your registered email address each time you wish to log in. Please select login with code on ...

Wallets service maintenance on 20 August

Dear Paybis Customers, We would like to inform you that our Paybis Wallets will be undergoing planned maintenance on August 20th, 2023, starting from 09:00 AM UTC. The maintenance is expected to last for approximately 2 hours. During this time, our wallets will be temporarily unavailable, which means you will not be ...

Instant Bank transfers maintainance

Dear Paybis Customers, EU Bank Instant and UK Bank Instant payment methods will be temporarily unavailable starting from 01 March 2023 due to technical reasons. We hope to resolve the issue and resume the service as soon as possible. Alternatively, you can use Bank Transfer EU to continue making purchases with your Bank ...

Paybis Merch Giveaway

Attention all customers! There're 5 weeks left till Christmas so we are giving away early gifts. As a community appreciation, we will send out 5 sets of Paybis merch. Head to your social media for a chance to land one of them! Here's how it works: Follow Paybis

A word from CEO of Paybis regarding the FTX and Alameda situation

Dear customers and partners, It has been a tough few weeks for the crypto industry with the news of FTX’s liquidity issues and subsequent filing for bankruptcy. Paybis maintains our position that regulation is good and much needed for the crypto industry. With regulation and transparency, we believe that ...

Beware of scams on social media

Dear Customers, We've been getting reports about a number of social media accounts impersonating Paybis. Fake accounts may message you offering "rewards" and ways to grow your investments. Please be advised that Paybis never contacts its customers via social media. Any Paybis account trying to do so is ...

Announcing the winner of our 5 ETH giveaway!

Dear customers! On April 4, Paybis and Neteller announced a very special promotion for their Nigerian customers.  We're now happy to announce the results. All participants had equal chances, and we have randomly picked the lucky winner!