Terms of Service - PayBis

Terms of Service


This Agreement sets out the terms of service of electronic currency sale provided by legal entity Paybis LTD (SC533961), Address: 35/3 Buchanan Street, Edinburgh, United Kingdom, EH6 8RB, doing business as Paybis.com marketplace. Using the services of Paybis.com marketplace means full acceptance of the User to this Agreement. In case of disagreement with the Agreement, User shall not perform any transactions.

1. Definition of Terms

Paybis.com marketplace – partially automated system “Paybis.com”, located on the Internet at https://paybis.com.

Customer – means a private or legal person willing to use the service being provided by the Paybis.com marketplace who has agreed to all the provisions stipulated in this Agreement.

Payment units – mean accounting units of the corresponding Payment systems determining a specified scope of rights of claim or some other rights arising from the agreement executed by the Payment systems and their customers.

Payment system – means online payments company or money transfer company. Online money company transfers (i.e.PayPal) serve as electronic alternatives to traditional paper methods like checks and money orders. Money transfer company (i.e. Moneygram) works with individuals and businesses through a network of agents and financial institution customers and transfers official currencies of various governments.

Recipient Account Details– mean number, wallet, email or any other indication of Customer account in the Payment system which is stated in the Customer Order for the Paybis.com marketplace to send the Payment units.

Order – means the information provided by the Customer via technical means of the Paybis.com marketplace in digital format indicating their intention to use the Paybis.com marketplace under the conditions proposed by the Paybis.com marketplace and stated in Order details.

2. Subject of the Agreement

With the help of technical means of the Paybis.com marketplace by way of making an Order the Customer authorizes Paybis.com marketplace for a compensation in its own name and at the Customer expense receives and transfers the amount of the Payment units declared by the Customer and stated in the Order details provided by the Customer.

3. General Provisions and Terms

Administration of Paybis.com marketplace is not responsible and does not cover losses caused by incorrect or unauthorized use of the Paybis.com marketplace, and user errors committed in completing the forms of transaction, which can lead to the transfer of funds to the account specified by mistake and also lead to delays in processing applications and payouts.

4. Uncontrolled circumstances

  • The Paybis.com marketplace is not responsible for delays or failures in the handling of operations arising as a consequence: any problems in the telecommunications, computer and other systems; force majeure action of Payment Systems (block or closure of the accounts, freezing or holding of funds, denial of service); change of political regimes, civil strife; actions of third parties, which are beyond the control of the Paybis.com marketplace.
  • Sale operation of electronic currency marketplace is considered completed after the transfer of the required amount by Paybis.com marketplace to the account of the Customer.
  • Sale operation is done manually and is a one-time transaction.
  • According to the policy on the return of digitally delivered goods return transferred funds after the sale is not possible.
  • Paybis.com marketplace has the right to stop the sale of electronic currencies, as long as the user does not provide their identity documents and will not set a user's identity.
  • Sale operation is done manually and is a one-time transaction.
  • In case the amount of electronic money received is different from the Paybis.com marketplace transaction by more than 20%, the Paybis.com marketplace may unilaterally reject the Order.
  • In case the Crypto Currency amount to be send to client in the Paybis.com marketplace transaction differs from market value for more than 2% between transaction start time and the time of transaction to be completed, Paybis.com marketplace reserves the right to contact customer and inform him about new amount of Crypto Currency to be paid out.  
  • In the implementation of the return, all commission costs for electronic money transfer are withheld from the funds received from the Customer.
  • In case of delay in receipt or non-receipt of funds to or from the account specified by the User, Paybis.com marketplace is not liable for any damage caused to the User. User agrees that in the event delays all claims will be addressed to respective Payment System.
  • In case of refusal to identify the failure and identification requirements for a month, and in the case of the provision of misleading information during registration will result in blocking of your account and denial of service. Thus fund on your account will be temporarily frozen means to ascertain the circumstances causes the block.
  • Paybis.com marketplace Administration reserves the right to temporary hold the funds transferred to it from the user attempted to any attacks on the server, as well as any attempts of hacking and cheating scripts on this site. Funds will be returned to user via same mean of payment upon request. 
  • All information provided by the user in the process of sale, is confidential and not disclosed to third parties. Exceptions: 3rd party service providers used by Paybis.com marketplace for Anti Fraud purposes, the request of law enforcement, the court's decision, request the administration of one of payment systems.
  • Using Paybis.com marketplace, Customer agrees that the liability of the Paybis.com marketplace is limited to funds received from users for the execution of the transaction, Paybis.com marketplace does not provide additional warranty and assumes no additional liability to the Customer.

5. Warranty

The warranty period for provided services under this agreement is 48 hours from the moment of execution of the subject of the agreement with Paybis.com marketplace.

In the case of not sending the funds within 48 hours by Paybis.com marketplace to the Customer account specified in the Order (excluding weekends and public holidays), the Customer may request the cancellation of the contract and refund in full. Funds should be returned to same mean of payment in case of order cancellation. In case of cancellation of the application, return is made to the user within 24 hours.

6. Resolution of Disputes

All disputes connected to the provision of sales transactions to the Customer will be settled by the way of negotiations between the Customer and the Paybis.com marketplace administration based on the conditions of this Agreement.

7. Form of the Agreement

The Customer and the Paybis.com marketplace acknowledge that the digital form of this Agreement is legally equal to the agreement executed in written form.

8. Changes and amendments

The administration of Paybis.com marketplace service reserves the right to itself at any moment to make modifications and additions to the given agreement unilaterally without prior notice.

9. 3rd Party Systems

The End User shall consent to the following provisions:

  1. Paybis.com marketplace uses third party services and such third party’s affiliates services which enable you to place monetary deposits and perform transfer of payments within Partners website by making use of your existing credit card (as and if available and applicable) (the “Service” and the “Third Party Service Provider”). The Services do not include any additional service, and such third party services do not include providing and/or depositing the applicable Cryptocurrency at your account.

  2. Paybis.com marketplace may share and transfer (including cross border transfer) Personal Information with the Third Party Service Provider for the purpose of rendering the Services which will be made to Partners website via the use of your credit card. The Personal Information will be shared with the Third Party Service Provider after you elect to execute such monetary payments by using the Services of the Third Party Service Provider. For the purpose of this section Personal Information shall include information that identifies or may identify you, including the information submitted by you through the registration form when you subscribe to the website such as your E-mail address, password, country and city and/or information provided through social websites or any other identifying information provided by you while using the services of our website.

  3. In addition, we may transfer any Non-Personal Information provided by you through your use of the services on our website to the Third Party Service Provider in order to allow the Third Party Service Provider to perform preliminary examinations of Non-personal Information for the purpose of determining if you are qualified to use the services of such Third Party Service Provider (including the history of your transactions on the website which will be provided without any identifying information and solely for the purpose of performing the preliminary examinations).

  4. By accepting these terms, you represent that any and all information you provide us is true and accurate. Any false or fraudulent information and/or use of the services rendered to you is prohibited.

  5. You are not obligated by law to provide Partner and/or the Third Party Service Provider with any Personal Information. You hereby acknowledge and agree that you are providing Partner and/or the Third Party Service Provider with Personal Information at his/her own free will, for the purposes of rendering the Services.

10. Termination Policy

You or we may suspend or terminate your account or your use of this Site at any time, for any reason or for no reason. Except for the withdrawal of accumulated funds, you will not be entitled to any remedy for discontinuing the services, all subject to this terms of service and applicable laws and regulations. We reserve the right to change, suspend, or discontinue all or any aspect of this Site at any time without notice.

11. Cancelation Policy

You or we may terminate your account and services of this Site at any time, for any reason or for no reason. To cancel your services, please contact us.

12. Eligibility

  1. Paybis may not make the Services available in all markets and jurisdictions, and may restrict or prohibit use of the Services from certain U.S. states or foreign jurisdictions ("Restricted Locations"). If you are registering to use the Services on behalf of a legal entity, you represent and warrant that (i) such legal entity is duly organized and validly existing under the applicable laws of the jurisdiction of its organization; and (ii) you are duly authorized by such legal entity to act on its behalf.
  2. You further represent and warrant that you:
    1. are of legal age to form a binding contract (at least 18 years old);
    2. have not previously been suspended or removed from using our Services;
    3. have full power and authority to enter into this agreement and in doing so will not violate any other agreement to which you are a party;
    4. are not located in, under the control of, or a national or resident of
      1. any Restricted Locations, or
      2. any country to which the United States has embargoed goods or services;
      3. are not identified as a "Specially Designated National;"
      4. are not placed on the Commerce Department’s Denied Persons List;
      5. will not use our Services if any applicable laws in your country prohibit you from doing so in accordance with these Terms.
  3. Restricted Locations, we cannot provide our services to residents of the following Countries/States
    1. United States
      1. New York (NY)
      2. Georgia (GA)
      3. Connecticut (CT)
      4. New Mexico (NM)
      5. Washington (WA)
      6. Hawaii (HI)
    2. Afghanistan
    3. Bosnia and Herzegovina
    4. Cuba
    5. Ethiopia
    6. Iran
    7. Iraq
    8. Korea, Democratic People’s Republic of
    9. Lao People's Democratic Republic
    10. Sri Lanka
    11. Sudan
    12. Syrian Arab Republic
    13. Trinidad and Tobago
    14. Tunisia
    15. Uganda
    16. Vanuatu
    17. Yemen
    18. Lebanon
    19. Serbia
    20. Algeria
    21. Bangladesh
    22. Bolivia
    23. Cambodia
    24. China
    25. Kyrgyzstan
    26. Macedonia
    27. Nepal
    28. Nigeria
    29. Thailand

13. Refund Policy

Please see detailed refund policy here: https://paybis.com/about-us/refund-policy/

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